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Information for Outpatients

Reception Hours

first visit, revisiting without reservation

8:30〜11:30 (revisiting reception machine opens at 8:00)

revisiting with reservation

Please report to reception by the time of your reservation.

Consultation Hours

Monday – Friday

Morning   9:00〜12:00(Reception until 11:30)

Afternoon 13:00〜15:00(By reservation Only)

Frist, Third, Fifth – Saturdays

Morning  9:00〜12:00(Reception until 11:30)

Afternoon Closed

Closed

Sundays, Holidays, Second and Fourth Saturdays, 12/31〜1/3、5/30 (anniversary of foundation)

Supplementary

Some medical departments have only complete reservation system or morning appointments.

Otorhinolaryngology and plastic surgery have different consultation hours.

If you have any questions, please feel free to contact the individual department.

For First-visit Patients

1

Reception

Patients with a referral letter

At 2nd floor, North Building, "General Reception Desk"
Please submit a patient registration ticket (only those who have it), a passport or residence card, a health insurance card (if covered by Japanese insurance), and a referral letter.
At the block reception A,B,C,D of each medical checkup department please submit a patient registration ticket, a reception slip, and the materials you have (There is a fee to submit a reception slip.)

Reception

Patients without a referral letter

At 2nd floor, North Building, "General Reception Desk"
Please submit a patient registration ticket (only those who have it), a passport or residence card, an insurance card (if covered by Japanese insurance).

There are medical departments with a complete reservation system or morning only appointments.

Otorhinolaryngology and plastic surgery have different consultation hours.

For details, please feel free to contact the individual department.

You will be charged a SENTEI RYOYO-HI (Additional Fee for a First-time Patient without a Referral) of 5,500 yen for medical care and 3,300 yen for dental care (full amount own expense incl. consumption tax).

2

Consultation

You will be called through the broadcasting system when your turn comes.
Please note that the waiting time will be long as we will put the higher priority to those with a reservation and those with a referral letter.

In case you would like an out-of-hospital prescription, please mention it to your doctor at the time of consultation. After the examination, please submit the reception slip to the "Reception Slip Confirmation Desk".

Consultation

3

Payment

When your number is displayed on the payment display board on the 2nd floor, the North Building, please make a payment through the automatic payment machine.

In case it is displayed in red, payment shall be made at the payment window No. 8 and 9.

Payment

Payment by credit card

You can use the following credit cards at both the automatic payment machine and the payment window.

Some cards might not be accepted.

In case your health insurance card cannot be confirmed

If your health insurance card is not confirmed at the time of your first visit, you will be required to pay medical expenses at your own expense. Later, when you bring your health insurance card to the general reception desk within a specified period, the amount will be re-calculated under the insurance coverage, and the balance will be reimbursed.

Reception period

Until the 7th day of the month following the month of consultation (until the previous day open if the 7th is a closed day)

Reception hours

12:00 to 16:30 (Closed days excluded)

Reception desk

“General Reception” on the 2nd floor, the north building

What to Bring

・Health insurance card

・Receipt from the day of consultation

4

Please come to the 1st floor, the north building to receive medication.

There is a voucher on the right edge of the receipt. Please redeem it at the counter after your number is displayed on the number display board.

In the case of out-of-hospital prescriptions, please take the prescription to an out-of-hospital dispensing pharmacy.

medicine

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